What is the check-in and check-out policy at Cross Hotel Sapporo?
Check-in begins at 15:00 and check-out is required by 11:00.
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CROSS HOTEL SAPPORO, Sapporo
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Key details
About the Hotel
Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo,
- Steps from Sapporo Clock Tower
Great
8.7
9.2
4.1
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Rooms: Comfort and Amenities
Cross Hotel Sapporo offers 181 rooms with modern interiors. Each air-conditioned guestroom includes free WiFi, a safe, and premium bedding. Rooms feature amenities like an electric kettle and a flat-screen TV with satellite channels. Guests can enjoy freshly ground coffee with the in-room hand-grinders. Some rooms include city views, executive lounge access, a coffee machine, and a wardrobe. Room options include double, twin, triple, and quadruple rooms. Bathrooms are equipped with a bath, shower, bidet, hairdryer, and slippers. Certain rooms provide a fridge and tea/coffee making facilities. Wide double beds (180 cm) are available.
Dining: Diverse Options
Guests at Cross Hotel Sapporo can enjoy meals at multiple onsite dining venues. Hache by haruhoro serves Italian and French cuisine, integrating local food culture and ingredients. The Agora restaurant offers a buffet breakfast with locally grown vegetables, a buffet and pasta for lunch, and an a la carte menu for dinner. The Agora restaurant features black-and-white decor. Meet Lounge serves cocktails throughout the evening and light dishes for lunch.
Leisure: Relaxation and Activities
Cross Hotel Sapporo provides several leisure facilities. Guests can relax in a large public outdoor bath and indoor bath. The hotel hosts rotating art events and installations. Activities in the area include the Mount Okura Ski Jump Stadium and Mt. Moiwa.
Location: Central Sapporo
Cross Hotel Sapporo is a central hotel between Sapporo and Odori stations. It is 350 metres from Sapporo and a 15-minute walk from Sapporo. Nearby landmarks include Nakajima Park (2 km), Chitosetsuru Sake Museum (1 km), Sapporo JR Tower (1 km), Hokkaido Television Broadcasting Co (0.3 km), and Susukino (0.5 km). New Chitose Airport is the larger airport option. The House of Parliament is a short drive away. Plenty of bars and restaurants are nearby.
Services: Comprehensive Amenities
Cross Hotel Sapporo offers amenities such as dry cleaning and luggage storage. The hotel provides complimentary wireless Internet access and concierge services. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Wedding services and a vending machine are available. Private parking is available for JPY 1300 per day. The property charges deposits at time of service, check-in, or check-out. A lounge with cocktails is available.
“This stylish Sapporo hotel impresses with its thoughtful design and well-appointed, clean rooms. The rooftop onsen, with its city views, provides a memorable, relaxing experience. I particularly like the focus on local Hokkaido ingredients in the breakfast and lounge offerings-a nice touch.”
Select your room type
Cross Hotel Sapporo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Run of the House2 persons18 sq. feet2 Single bedsAir conditioningHeatingroom details
- Twin Room Shower Only2 persons23 sq. feet2 Single bedsAir conditioningHeatingroom details
Twin Room2 persons23 sq. feet2 Single bedsAir conditioningBathtubroom details
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Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Cross Hotel Sapporo offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
Business
- Fax/Photocopying
Children
- Baby pushchair
Spa & Leisure
- Jacuzzi
- Massage
- Open-air bath
- Public Bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Patio
- Trouser press
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Cross Hotel Sapporo invites guests to explore diverse dining options that celebrate local flavors in a warm and inviting setting. Delight in the delightful offerings at the onsite restaurant and unwind with crafted cocktails at the lounge, creating a perfect culinary retreat in the heart of Sapporo.
Cross Hotel Sapporo Location
Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo,
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs JPY3,300 per person per day.
Pets
Pets are not allowed.
Number of rooms:
233
Reviews and Ratings
Feedback about Cross Hotel Sapporo from previous guests about their experience.
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Pros
King size bed
Relaxing public bath
Delicious breakfast choices
Cons
Tight room fit
Inefficient elevator
Uncomfortable pillows
Guest reviewsbased on 1066 reviews
Laura from United Kingdom
Couple
Twin Room
4 nights in November 2025
|
Reviewed: December 20, 2025
9.5/10
Excellent location, super clean rooms, and rooftop bath
cultural experience tourist hotspot complimentary water
the hotel provided a complimentary water bottle daily. the location made it easy to reach all tourist hotspots. it was close to the station and the underground walkway. the onsen on the top floor was great, it provided a worthwhile cultural experience.
the hotel has a policy where they do not clean the rooms automatically. if you want your room cleaned, you must put a notice on the door.
Location
9/10
the hotel is just a few minutes walk to odori park. it is also about 10 minutes to tanukikoji. it sits on a quiet side street, so it is nice and quiet despite being near everything.
Service
10/10
staff members are attentive and professional. they upgraded my room to celebrate our babymoon. i appreciate their warm welcome.
0 Helpful
|
Silvia from Italy
Couple
Twin Room
4 nights in November 2025
|
Reviewed: December 17, 2025
9.0/10
convenient location and comfortable stay
excellent location helpful staff soft serve
The location was excellent. It was easy to walk to many places. the staff helped with our luggage, and the breakfast offered many choices. i found the staff helpful when i had questions and the Hokkaido soft serve was a treat. The building felt secure during an earthquake.
The room felt small, and it lacked a desk. This made it difficult to work comfortably.
Facilities
9/10
the public bath features city views. two massage chairs sit next to the bath area also with city views. the bath steam created foggy windows!
Location
10/10
The hotel stands less than five minutes on foot from the station. a convenience store is just across from the hotel. several restaurants are within a five-minute walk too. This made dining easy!
Service
9/10
staff members display friendliness and provide assistance. i was allowed to leave luggage before check-in at 3pm. the staff booked dinner reservations for us!
Dining
8/10
the breakfast included a selection of hokkaido produce. unlimited hokkaido soft serve ice cream was a highlight. the bread was tasty!
0 Helpful
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FAQs
About Cross Hotel Sapporo
Which popular attractions are near Cross Hotel Sapporo?
Nearby attractions include Sapporo Clock Tower (0.5 km), Odori Park (0.5 km), and Susukino entertainment district (1 km).
What dining options are available on-site at Cross Hotel Sapporo?
Restaurant hache offers French cuisine with local ingredients, and the Agora restaurant serves a buffet breakfast featuring locally-sourced vegetables.
What room amenities are provided in guest rooms at Cross Hotel Sapporo?
Guest rooms include free Wi-Fi, air conditioning, a flat-screen TV, a fridge, and tea/coffee making facilities.
Does Cross Hotel Sapporo offer any wellness amenities?
The hotel features large public outdoor and indoor baths available for relaxation.
How far is Cross Hotel Sapporo from the nearest airport?
The hotel is approximately 15 km from Sapporo Okadama Airport.
Is there a laundry service available at Cross Hotel Sapporo?
The hotel offers laundry and dry cleaning services for guests.
What features are available for guests with limited mobility at Cross Hotel Sapporo?
The hotel provides accessible features including elevators and suitable facilities for disabled guests.
What entertainment or recreational activities can guests find nearby Cross Hotel Sapporo?
Guests can experience activities at Mount Okura Ski Jump Stadium, approximately 5 km from the hotel.
Does Cross Hotel Sapporo feature any special events or art installations?
The hotel hosts rotating art events and installations throughout the year.
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